Privacy Policy

Last update: 8 September 2025

This Privacy Policy describes how ARO Group Services LLC ("our", "our" or "the Company") collects, uses and protects the personal information that you ("the customer", "usted") provides to us via our website and related services.

1- Information we collect

We collect the necessary information to provide our services effectively. This includes, among others:

Personal information:

Complete name, direction, telephone number, email address, date and place of birth, and biographical information relevant to the forms.

Immigration information:

USCIS receipt numbers (A-Number, receipt number), immigration history, migratory status and any other data required for the preparation of migratory forms (TPS, Asilo, Work Permits, etc.).

Business and Financial Information:

Necessary data for the creation of businesses (LLC, Corporations) and for the provision of accounting services, such as preparation of bills and bookkeeping.

Documents of Support:

Copies of passports, identifications, certificates and any other document that you have used under our platform to cover them through.

Account information:

Name and direction of electronic mail to manage your account and send you important notifications about your services.

2- Use of Information

We use the information received for the following purposes:

Service provision:

To prepare and complete immigration forms, business solicitations, tax declarations and other documents in your name.

Communication:

To send you updates regarding the status of your contacts, request additional information and communicate with us about our services.

Legal Compliance:

To fulfill our legal and regulatory obligations.

Improved Service:

To analyze how our services are used and improve the user's experience.

3- Sharing and dissemination of information

We do not sell or buy on personal information. We only share information in the following circumstances:

With Government Agencies:

Your information and documents will be presented to the corresponding government agencies (such as USCIS, IRS, etc.) as an essential part of the service you have contracted.

With your consent:

We can share information with third parties who have given us your explicit consent to do so.

For Legal Request:

We can disclose your information as required by law or in response to a valid solicitation from a public authority.

4- Data security

We promise to protect your information. We use robust technical and organizational security measures, including the encryption of documents you use on our platform and the use of secure connections (HTTPS), to protect your information against unauthorized access, disclosure, alteration or destruction.

5- Data retention

We will retain your personal information only during the time necessary to provide our services, resolve disputes and comply with our legal obligations. If you wish to delete the details and all the associated data, you can contact us at: info@aroeservices.com.

6- Your Rights

You are advised to access, correct or request the deletion of your personal information. You would like to see these details, please contact us.

7- Changes to this Privacy Policy

We can update this Privacy Policy again when. We will notify you of any material changes by publishing the new Privacy Policy on this page. If the changes are significant, we will notify you via the electronic mail associated with your account so that you can review and accept them. Continued use of the service after notification will constitute acceptance of the change information.

8- Contact me

Please contact us at: info@aroeservices.com.